You've got a business to run, not a stack of tools to manage. Spreadsheets that eat your week, devices that don't talk to each other, nobody to call when something breaks. I fix all of it.
I'm Paul. I set up your systems properly, build the automations and internal tools your business needs, and handle the AI stuff when it's genuinely useful. IT support, custom builds, integrations. One person, no passing you between five contractors.
Most small businesses run on duct-tape: a spreadsheet here, a manual process there, a contractor you can't reach when something breaks. I'm the IT person that fixes all of it and stays around to keep it working.
Your "IT person" is a cousin who knows Word. Tool subscriptions pile up that nobody uses. Invoices get typed twice. Customer questions sit in inboxes over the weekend. You've thought about hiring someone but can't justify a full-time salary. The result: every growing pain gets papered over, never solved.
One person for everything tech. Your systems, devices, software, automations, and custom tools: set up properly, looked after month-to-month. When something needs building, I build it. When something breaks, I fix it. When you grow, I grow with you. No jargon, no hidden costs, no chasing contractors. Just the IT person your business deserves.
Whether you need a one-off setup, a custom tool built, or someone to look after everything month-to-month. I meet you where you are.
No endless consulting. No slide decks that gather dust. I listen, I plan, I build.
30-minute call. I learn your business, find the friction, and scope what would actually help.
Written scope with clear deliverables, timeline, and fixed price. You approve, we start.
Weekly updates. Friday demos. You see progress and shape the direction as we go.
Working system delivered. Video walkthrough. Team training. 2-week support window. Or a longer partnership if you'd rather we stay on.
Everything a small business needs from an IT person, including the AI stuff, when it makes sense. I build the right solution, not the trendiest one.
New devices, new software, new office. Migrating from another provider. Email, file storage, backups, security, networking: set up properly and documented, so your team can just get on with it.
Internal dashboards, automated reporting, inventory, scheduling, agency CRM: bespoke software built around your actual workflows, not forced into off-the-shelf boxes. Designed, built, and deployed fast.
When AI genuinely helps, we build it. Customer service triage, lead qualification, document analysis, appointment booking: agents connected to your CRM, email, and tools. Honest advice when AI isn't the right answer.
Monthly monitoring, security updates, backups, and "something's broken" calls. I spot problems before they hit you. When you do hit a wall, you call one number and it gets fixed.
Custom tools, automations, and integrations, built to solve actual business problems, not to chase trends.
Team spent 3+ hours daily manually responding to viewing requests, qualifying buyers, and booking appointments across calendars. Slow replies lost leads. A custom automation cut it to seconds.
Growing order volume meant support tickets piled up. Same 20 questions over and over. Team couldn't keep up and reviews started slipping. A smart triage + answer system fixed the bottleneck.
Clients post shifts randomly to agency portals. Staff manually watched portals, checked availability lists, matched workers, and booked. The process took 30–60 seconds per shift. Slow fingers lost bookings to competitors. A custom matching tool fixed the race.
Healthcare professionals' registrations expire, get suspended, or carry conditions, and most agencies have someone who sits there all day manually checking register sites. For a growing agency that's a full-time role. A single miss can still shut you down. I built an automated checker that runs every day and only flags the exceptions, freeing that person to do something that actually grows the business.
Agency juggled spreadsheets, email threads, and paper files to onboard locums, track compliance docs, manage availability, book shifts, process timesheets, and run payroll. Everything was manual, fragmented, and error-prone. I built a single system that handled all of it.
I work across industries. Healthcare staffing agencies deal with the most manual, time-critical processes. These are tools I've built specifically for them. Buy them as-is, or I'll customise them to your workflow.
Self-contained shift-booking tool for healthcare agencies. Watches client portals, matches available workers, and books shifts in seconds, not minutes. Drop-in, no integration project required.
Learn More →Automated daily check of healthcare professionals' registration status: NMC, GMC, HCPC, DBS. Alerts the moment a registration is at risk, so your agency never books an unregistered worker. Audit-ready, all the time.
Learn More →One system for onboarding, compliance docs, availability, shift booking, timesheets, and invoicing. Built specifically for healthcare staffing agencies. Replaces the spreadsheet-plus-email chaos with one platform.
Learn More →All three are built for healthcare, nursing, doctor, and ad-hoc agencies, and can be customised to your workflow. See full details →
Book a free 30-minute chat. I'll find one thing that's slowing your business down and tell you honestly whether I can help, or whether you don't need me.
30 minutes. No obligation. No jargon. Just an honest look at what would make your business run smoother.
Book Your Slot →Honest advice, not a hard sell.